Our cutting-edge technology infrastructure serves as the backbone of our operations, ensuring seamless and secure solutions for our clients.
We invest in state-of-the-art systems and IT resources to deliver top-tier services and stay at the forefront of innovation.
Facilities
- CCTV coverage
- Controlled access via swipe card
- Periodic fire drills
- Best-in-class PC systems with accessories and licensed software
- High-end fully redundant servers with capital RAID protection
Security
- Enterprise level proactive antivirus system monitoring the entire infrastructure
- VAPT
- IceWarp (restricted email access)
- Spam and junk mail filtering
- Content filtering implemented in conjunction with firewalls
- Access privileges and change management completely controlled by multiple levels of authorization
Telephony
- State-of-the-art dialer operations
- Capability on implementations, enhancement and integration across dialer technologies and API integrations
- Leased line and PRI line connectivit from all leading telecom providers
- 100% default voice call recording
- Plantronics or equivalent headsets
