Services across
a spectrum of industries
Dive into a world of tailored solutions crafted for diverse industries, each with its unique challenges and opportunities. At TeleAccess, we take pride in our ability to seamlessly integrate our services across a spectrum of sectors. Explore the intersection of innovation and industry as we navigate the specific needs of your business. Connect with us at [email protected], and let's embark on a journey of customized excellence together.
Insurance
Integrated Sales:
Online Sales|Lead Generation|Acquisitions|Cross Sell and Up Sell|Personalized Video Support
Service:
Customer Service Calls|HNW Customer Assist|Web Assist|National Inbound Helpline|Grievance Redressal|Welcome Calling
Specialized Service:
Persistency Calling and Operations|Surrender Retention Management|Virtual Account Management|Collections
Distribution Management:
Advisor Recruitment|Virtual Relationship Management with Bank Managers|Nurture
Campaign (Rewards & Recognition)
Financial Services, incl. FinTech
Integrated Sales:
Lead Generation|Acquisitions|Cross Sell and Up Sell|Opening of Online Trading/Demat Accounts|Activations
Service:
National Inbound Helpline|Inbound & Outbound Calling|Training for New Customers|Mobile Number Confirmation of Existing Customers|Updation of Email IDs of Existing Customers|ECLGS Support|Welcome Calling|Omni-Channel Outreach|Technical Helpdesk|Webchat
Specialized Service:
HNW Lead Generation|Loan Collections|Retention, Credit Card Collections, NACH Status and Collections
Consumer Durables
National Inbound Helpline|Dealers’ Feedback Calling|Call Cancellation Verification|Service Request Cancellation Verification|Resolved Audits|Photo Validation
Realty
Lead Generation|Inbound & Outbound Calling|Data Remediation
Automobile
Sales, Lead Generation|Inbound Helpline (Test Drive Logistics)|Post Service Feedback Calling|Computer Aided Telephone Interviews (CATI)|Customer Satisfaction Interviews (C-Sat)
e-Commerce
National Inbound Helpline|Order Booking and Fulfilment|Offline Sales
Telecom
Customer Life Cycle Management (Mobility & Tele Media):
National Inbound Helpline|Dealers’ Feedback Calling|Call Cancellation Verification|Service Request Cancellation Verification|Resolved Audits|Photo Validation
