About > Who we are

Putting you first.
So you can put your
customers first.

Founded in 1995, Tele Access is today a leading Business Process Management Company. We specialize in end-to-end customer lifecycle solutions, serving some of the top players in banking, telecom, automobile, insurance, and more. Every day we focus on delivering value, enhancing business performance, and creating delightful customer experiences. With our extensive and ever-evolving suite of capabilities, we ensure you are always first, so you can always put your customers first

BANKING

TELECOM

AUTOMOBILE

INSURANCE

About > WHAT MAKES US
Decades of Excellence

With close to three decades of experience spanning various industries, we bring a wealth of knowledge to every project

Cultural Synergy
 

Our culturally aligned approach includes multilingual support, ensuring seamless communication and understanding.

Nationwide Reach

From our state-of-the-art delivery centres in Mumbai, we have the capability to deliver services across India. We also have the capability to connect remotely using our cloud infrastructure and ensure uninterrupted service to your customers and you.

Skilled Workforce

Our ever-growing team of 1,000-plus well-trained executives is dedicated to achieving exceptional results.

Long-Standing
Trust

Tele Access has been the trusted partner of clients for over two decades, and that client base only continues to expand.

Seasoned
Leadership

Benefit from the guidance of a tenured management team with a track record of success.

About > WHY CLIENTS CHOOSE US
We understand the industry

We bring robust industry expertise to the table. With years of experience across various sectors, we understand the unique challenges and opportunities each industry presents.

Techies at heart

At Tele Access, we harness the power of cutting-edge technology to drive results. This means innovative solutions that optimize processes, enhance efficiency, and deliver real value, coupled with information security practices to protect your customer’s data.

We value people

Our clients appreciate our emphasis on people. We believe that the strength of any organization lies in its workforce. We invest in our team, ensuring they have the skills, motivation, and support needed to excel.

Been there, done that!

Choosing us means choosing a partner with proven delivery capabilities. Our state-of-the-art infrastructure, coupled with a highly skilled team, ensures that we consistently meet and exceed client expectations. Yes, still doing that!

We empathize, we adapt

We understand that every client is unique, and we adapt to your needs. Our flexible management approach means that we are always working closely with you to understand your goals and challenges.

About > ACCESS SUCCESS

A promise. A reality.

At Tele Access, we believe success should be within reach for every business. Our tagline, ‘Access Success’, embodies our commitment to providing the keys to win after win after win. With a focus on innovation, efficiency, and personalized solutions, we open the door for you to navigate the path to success effortlessly. Whether you think of us as connectors, facilitators, or partners, we invite you to discover the power of all that and more with Tele Access. Join us on a journey where your triumphs are not just goals but guaranteed access points to a successful future.

ACCESS Change

We continually adapt to the ever-evolving landscape of people and technology.

ACCESS Agility

Our nimbleness enables proactive and efficient problem-solving.

ACCESS Synergy

We closely align with our clients' business goals and processes.

ACCESS Results

Our every action is dedicated to delivering desired outcomes for clients and their businesses.

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