Technology

Our cutting-edge technology infrastructure serves as the backbone of our operations, ensuring seamless and secure solutions for our clients.

We invest in state-of-the-art systems and IT resources to deliver top-tier services and stay at the forefront of innovation.

Facilities

  • CCTV coverage
  • Controlled access via swipe card
  • Periodic fire drills
  • Best-in-class PC systems with accessories and licensed software
  • High-end fully redundant servers with capital RAID protection

Security

  • Enterprise level proactive antivirus system monitoring the entire infrastructure
  • VAPT
  • IceWarp (restricted email access)
  • Spam and junk mail filtering
  • Content filtering implemented in conjunction with firewalls
  • Access privileges and change management completely controlled by multiple levels of authorization

Telephony

  • State-of-the-art dialer operations
  • Capability on implementations, enhancement and integration across dialer technologies and API integrations
  • Leased line and PRI line connectivit from all leading telecom providers
  • 100% default voice call recording
  • Plantronics or equivalent headsets capital RAID protection
Up Arrow