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Main Services Overview

Tele Access bouquet of services is diversified with service offerings in all the delivery mediums, all the major languages & in all areas of customer lifecycle management. For each industry, the key elements of the Tele Access Delivery Approach are integrated into business processes to create a unique and optimum solution for each client. Tele Access has in-depth experience across a wide range of solutions in different industries & different verticals.

Acquire Customers

Sales validations / verification
Order management
Up sell / cross sell
Lead generation
Tele verification
Tele sales

Optimise Customer Profitability

Inbound / outbound customer helplines
Account management
Loyalty programs
Surveys
Customer support / Help desk mgmt

Win Back Customers

Retention calling
Customer renewal
Collections services
Churn management

Special Suit of Services

Supply chain support
Data remediation
Chat & Email services
HR-augmented services


 
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