Our ability to consistently deliver all around excellence in customer service, and exceed internal and client standards comes down to ensuring a closed-loop quality management process which starts from program planning stage.
Quality management in planning & transition -
During the planning stages, we prepare the broadest set of options to meet both the immediate as well as long-term process needs through innovative offerings like Teleaccess rendezvous model. It takes the combined efforts of everyone in the organization to meet the Direct Measurement of Quality (DMOQ) throughout the execution process. In search of constant improvement, we commit ourselves daily to fostering a quality environment through Six Sigma practices.
Quality management for on-going operations -