Tele Access offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO).

By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, Tele Access offers far-reaching and positive impact on our clients expectations.

Tele Access has worked with a pioneering group of global companies that have successfully used BPO solutions to execute a broad range of strategies with strong results. It was just over 12 years ago that Tele Access was created.

Tele Access started with 10 workstation and today is a strong 650 agent domestic BPO. It was the first step in creating a new enterprise, in a new industry that had no history and no business model to follow. But what Tele Access did have was sound leadership, a focused vision and an undying passion. Today we have ‘A’ Class managers and world class people in Project Management and Business Development. By 2008, the company employed around 650 people and was acquiring blue chip clients almost as quickly as it was attracting large numbers of ambitious and talented young staff.

Today Tele Access is a renowned name in Call Center / BPO business. Tele Access is currently operating out of 10 offices which are located in heart of Mumbai. Today, Tele Access employs more than 700 people and has won several major awards for employee satisfaction, delivery excellence, innovation, and diversity and inclusivity.