Welcome to Tele Access

Since its inception in 1995, Tele Access has grown to be one of the foremost business processes management company in providing entire customer lifecycle solutions to some of the marquee names in banking, telecom, automobile, insurance, manufacturing, retail & media industries. We at Tele Access believe in offering value to our clients and their customers, business performance improvement & delightful experience rather than just cost-savings .

Max value for your buck

Tele Access offers solutions that translate into faster time-to-value, lower costs, lower risks and enhanced productivity. We leverage our vast experience to deliver significant cost advantage through superior program management, optimized resource planning, effective training practices, smart technology solutions & data analytics for intelligent decision m aking.

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Bespoke Solutions

We understand that our client expectations have a lot in common, However, the business conditions under how they want to engage, transition, and manage the outsourced business processes can vary due to a number of factors unique to each engagement. Tele Access offers a choice of engagement models to accommodate both the near-term and long-term goals of each our client on the back of our solid experience.

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Decade Long Learning Curve

Over 10 years Tele access have worked with leading organizations in almost all the sectors and in processes covering all aspect of customer life cycle management. We leverage the learning curve achieved in operations, training, technology, quality and program management to optimise every new assignment offered to us. The consistency and the evolution have helped us to retain most of our clients and attract new client mostly through references/testimonies.

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Achievements

Collections of more than 365 crores ( 36.5 million ) per month from customers of our insurance and telecom clients.

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Retention of over 70 % customers for our clients across verticals.

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Award winners as "Best Service Partners" of top 3 insurance and telecom giants of india.

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